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TERMS & CONDITIONS

In the spirit of balance with your investment and my time, here’s a simple outline of what’s included when you book a consultation with me.  I like things to be upfront and clear, so we both know what to expect.

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What’s included in your consultation

  • A full homeopathic consultation (either in-person or online)
     

  • A personalised treatment plan that’s reviewed and updated at each follow-up
     

  • A check-in email about one week after your prescription to see how things are progressing
     

  • Ongoing support discussed during your follow-up sessions
     

Payments

  • Payment via stripe during booking, by cash or bank transfer due within three days.

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Cancellations

  • Please provide at least 24 hours notice if you need to reschedule.
     

  • Missed appointments or late cancellations may incur a fee.
     

For clients under 16

  • A parent or legal guardian must consent to treatment and may be present at the consultation if needed.
     

Your privacy

All information you share is confidential and managed according to the New Zealand Privacy Act 2020. Your records are securely stored and never shared without your permission unless legally required.

Consent

By booking and attending your consultation, you are consenting to homeopathic care, which is a complementary approach to health. Questions and discussion of any part of your treatment plan is welcomed at any time.

 

Questions?
You’re always welcome to reach out:
tish@fluxandflowhomeopathy.com

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This website is intended for individuals seeking information about homeopathic services and products provided by Flux and Flow Homeopathy. Users must be 16 years or older or have parental/guardian consent to use the services.
If you create an account (where applicable), you agree to provide accurate information and keep your account credentials confidential.
All services and products are offered as described on the website. Pricing and availability are subject to change without prior notice.
Flux and Flow Homeopathy reserves the right to update, modify, or discontinue any services or products at any time without liability.
Homeopathic remedies and consultations are provided to support natural healing and wellbeing. They are not intended as a substitute for professional medical advice or treatment. Flux and Flow Homeopathy does not guarantee specific outcomes and is not responsible for any adverse effects resulting from use of the products or services.

All content on this website, including logos, text, images, and branding, is the property of Flux and Flow Homeopathy and protected by copyright laws. Unauthorized use or reproduction is prohibited.
Flux and Flow Homeopathy reserves the right to suspend or cancel user accounts or bookings in cases of misuse, fraudulent activity, or breach of these terms.
Users agree to indemnify and hold harmless Flux and Flow Homeopathy, its owners, and employees from any claims, losses, or damages arising from use of the website or services.
To the fullest extent permitted by law, Flux and Flow Homeopathy shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of the website or services.
Flux and Flow Homeopathy may revise these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
These terms are governed by New Zealand law. Any disputes will be handled through mediation or, if necessary, in the New Zealand courts.

 

Privacy Policy


At Flux and Flow Homeopathy, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.


We collect personal information you provide directly when booking consultations, signing up for newsletters, or contacting us. This may include your name, email address, phone number, health information relevant to your consultation, and payment details.


Your information is used to:

  • Provide and manage your consultations and services

  • Process payments and bookings

  • Communicate with you regarding appointments, updates, and offers

  • Improve our services and website experience

  • Comply with legal obligations


We use secure technologies and procedures to protect your data from unauthorized access, disclosure, or loss. Your information is stored securely and only accessible to authorized personnel.


We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers (such as payment processors) only to the extent necessary to provide our services.


Our website may use cookies to enhance user experience and collect anonymous usage data. You can manage cookie preferences through your browser settings.


You have the right to access, correct, or delete your personal data held by us. You can also unsubscribe from marketing communications at any time by contacting us.


We do not knowingly collect personal information from minors without parental consent.


We may update this Privacy Policy periodically. Changes will be posted on this page with the date of revision.

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